Terms of Service
Service Agreement
These ROI Champs Lead Generation Campaign Terms (hereinafter, the Terms) are entered into by the client. By signing these Terms or any document that references or accepts these Terms electronically, the client accepts the Terms and conditions attached to them and set up by ROI Champs (hereinafter, ROI Champs) in respect of the services provided by ROI Champs to the client. These Terms govern lead generation campaign(s), including cold calling, appointment setting, and customer service campaigns, offered by ROI Champs (hereinafter, ‘Campaign’) in the scope of this document, described in your lead generation campaign, executed by and between ROI Champs and the client. All parties hereby agree and acknowledge:
1. Policies.
Campaign use is subject to all applicable ROI Champs lead generation specification requirements and policies. Policies may be modified any time. Client shall direct communication only to ROI Champs regarding client’s Lead Generation Campaign outlined on www.roichamps.com website by fax or email to [email protected]. ROI Champs reserves the rights to modify campaigns to comply with any policies related to lead generation services.
2. The Campaign.
ROI Champs will provide lead generation services to the client, including but not limited to cold calling, appointment setting, and customer service campaigns. The services provided by ROI Champs may take up to thirty (45) calendar days from the payment date to process the data entry and to activate contracted service for the client.
ROI Champs will work to create and optimize a calling script for the client’s target market. This includes researching and identifying potential leads and developing a customized approach for each call. ROI Champs will also conduct cold calling campaigns on behalf of the client to generate interest and schedule appointments with potential clients.
If necessary, ROI Champs will provide customer service support to follow up with leads and answer any questions or concerns they may have. ROI Champs may also provide appointment setting services to schedule meetings or consultations between the client and potential campaign targets.
ROI Champs does not guarantee the accuracy of information provided by the targeted prospects, but will make all reasonable and legitimate efforts to identify and target leads that meet the client’s criteria. ROI Champs may terminate any campaign at any time for the client’s failure to provide payment.
During the campaign development, ROI Champs will make all reasonable efforts to ensure that the client’s lead generation campaign is optimized for success. This includes identifying the client’s target audience, developing custom scripts, and providing regular reports on the campaign’s progress. The client acknowledges that ROI Champs does not guarantee the success of the campaign, but will make all reasonable and legitimate efforts to ensure its success.
Reports for campaign development are available upon request or if otherwise mutually agreed by ROI Champs and the client. ROI Champs delivers the majority of the services listed in the lead generation campaign within forty-five (45) days from the service activation date.
Client grants ROI Champs permission to utilize automated software programs to retrieve and analyze contact information associated with the campaign for lead quality and serving purposes.
3. Renewal.
The Lead Generation campaign is subject to automatic renewal under the same terms and conditions if specified in the original agreement for the same duration as specified in the original contract. The client will receive an official email from ROI Champs, specifying the new number of leads and the fees involved based on the number of leads. Payment information specified in the contract will be used for the purpose of payment for renewal and subject to Section 8 of these ROI Champs Service Terms.
Client is fully aware that there is no refund for the lead generation program, as it is a trial campaign.
4.Cancellation.
Once a lead generation campaign is activated, it cannot be canceled by the client for any reason. ROI Champs reserves the right to cancel the campaign at any time if the client fails to make the required payments, violates any of the terms and conditions of the agreement, or engages in any activity that ROI Champs deems to be harmful to the campaign or its reputation. In the event of cancellation by ROI Champs, the client will not receive a refund for any payments made up to that point. Any outstanding payments owed by the client at the time of cancellation will become immediately due and payable.
5. Prohibited Uses; License Grant; Representations and Warranties.
Clients shall not engage in any illegal or fraudulent business practices or authorize any party to do so. Client represents and warrants that it holds and hereby grants ROI Champs all necessary rights, including copyright, trademark, patent, publicity, or other rights, to enable ROI Champs to conduct lead generation campaigns, including cold calling, appointment setting, and customer service campaigns, for the client in connection with this Agreement. client represents and warrants that all client information is complete, correct, and current, and that the client’s services or products will not violate or encourage violation of any applicable laws, regulations, code of conduct, or third-party rights, including, without limitation, intellectual property rights. Any violation of the foregoing may result in immediate termination of this Agreement or the client’s account without notice and may subject the client to legal penalties and consequences.
6. Disclaimer and Limitation of Liability.
To the fullest extent permitted by law, ROI Champs DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION FOR NON INFRINGEMENT, SATISFACTORY QUALITY, MERCHANTABILITY, AND FITNESS FOR ANY PURPOSE, EXCEPT FOR INDEMNIFICATION AMOUNTS PAYABLE TO THIRD PARTIES HEREUNDER AND CLIENT’S BREACHES OF SECTION 1. TO THE FULLEST EXTENT PERMITTED BY LAW: (A) NEITHER PARTY WILL BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, REVENUE, INTEREST, GOODWILL, LOSS OR CORRUPTION OF DATA, OR FOR ANY LOSS OR INTERRUPTION TO CLIENT’S BUSINESS, WHETHER IN CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. EACH PARTY’S AGGREGATE LIABILITY TO THE OTHER IS LIMITED TO AMOUNTS PAID OR PAYABLE TO ROI Champs BY CLIENT FOR THE AGREEMENT GIVING RISE TO THE CLAIM. Except for payment obligations, neither party is liable for failure or delay resulting from a condition beyond the reasonable control of the party, including but not limited to acts of God, government, terrorism, natural disaster, labor conditions, and power failures. The parties agree that this is a continuing indemnity that shall remain in full force until it is terminated.
7. Agency.
Client represents and warrants that it is authorized to act on behalf of and has bound to this Agreement any third party for which client engages ROI Champs in lead generation, including cold calling, appointment setting, and customer service campaigns.
8. Payment.
Clients shall be responsible for all charges up to the amount of the lead generation campaign, or as set in the contract, and shall pay all charges in the U.S. Dollars unless otherwise specified in the agreement. In case of declined or missing payment, all work on the client’s account will be temporarily suspended, and the client must provide an alternative payment within 7 days of the email notification. If payment is not provided within 7 days, the account will be canceled, and ROI Champs reserves the right to revert the client’s lead generation campaigns to a pre-contract state and cancel or suspend all listings. ROI Champs reserves the right to take legal action against the client for any outstanding balances. clients are responsible for paying all taxes, government charges, and reasonable expenses and attorney’s fees ROI Champs incurs collecting outstanding amounts.
To the fullest extent permitted by law, client waives all claims relating to charges unless claimed within 30 days after the charge. Charges are solely based on ROI Champs’ measurements for the applicable lead generation campaign, unless otherwise agreed to in writing. client acknowledges and agrees that any payment information that client provides to ROI Champs may be shared by ROI Champs with companies who work on ROI Champs’ behalf, such as payment processors and/or sales agents, solely for the purposes of effecting payment to ROI Champs and servicing client’s account. ROI Champs may also provide information in response to all valid legal processes or to establish or exercise its legal rights or defend against legal claims. ROI Champs shall not be liable for any use or disclosure of such information by such third parties.
9. Indemnification.
Client agrees to indemnify and hold ROI Champs harmless from any and all third-party claims, demands, actions, and causes of action arising from or related to lead generation campaigns conducted by ROI Champs, or the breach of any agreement between ROI Champs and the client. Client also agrees to indemnify ROI Champs against all damages, losses, costs, including legal costs on a solicitor and client basis, liabilities or expenses incurred by ROI Champs in connection with any such third-party claim or action.
10. Miscellaneous.
The Agreement constitutes the entire agreement between the parties with respect to the subject matter herein and supersedes and replaces any other applicable agreements, terms, and conditions. Any conflicting or additional terms contained in additional documents (e.g., reference to a purchase order number) or oral discussions are void. Each party shall not disclose the terms or conditions of these Terms to any third party except to its professional advisors under a strict duty of confidentiality or as necessary to comply with a government law, rule or regulation. Clients may grant approvals, permissions, extensions, and consents by email. Any notices to ROI Champs must be sent to [email protected] with read receipt confirmation. Notice to client may be affected by sending email to the email address specified in client’s account, and is deemed received when sent. A waiver of any default is not a waiver of any subsequent default. Unenforceable provisions will be modified to reflect the parties’ intention and only to the extent necessary to make them enforceable, and remaining provisions of the agreement will remain in full effect. Clients may not assign any of its rights hereunder, and any such attempt is void.
11. Guarantees.
ROI Champs guarantees completion of all lead generation service items included in the purchased package, unless the item cannot be completed due to reasons not related to ROI Champs. In such an event, ROI Champs reserves the right to substitute the item with an equivalent item at its discretion, upon notification to the client via email. The client then has six calendar days to oppose the chosen substitution by suggesting an item of their choice or requesting a refund for the value of that specific item by sending an email to [email protected]. The substitution is considered accepted if no opposition or request of refund for that item is received by the 7th day. Refund for an undelivered service item is based on the total price of the category in which the item is stated. All items within the category are considered to have equal value. In the event of pre-term cancellation of any package, the client is liable for payment of cancellation fees and the full price of all completed items, regardless of discounts given for the category of services, as discounts are given based on payment terms only.
Website Terms of Use Agreement
Ownership & Contact
This website is owned and operated by Mohamed Elsayed ([email protected]). For Direct Contact:(+20) 100-365-0351.
Limitations of our Website
Our website may contain content, logos, marketing material or links to third-party websites, services or organizations that are not owned or controlled by www.roichamps.com. roichamps.com has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites, services or organizations. You further acknowledge and agree that roichamps.com shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites, organizations or services.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms of Service at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
Privacy Policy
Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information.
The following outlines our privacy policy:
- Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
- We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned.
- We will only retain personal information as long as necessary for the fulfillment of those purposes.
- We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
- Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
- We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
- We will make readily available to clients information about our policies and practices relating to the management of personal information.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
If you have any questions about these Terms of Service, please contact us.
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